Processing Time All orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will begin processing the next business day.
Delivery Timeframes
- Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad): 2–4 business days
- Other cities across Pakistan: 3–6 business days
- Delivery times may vary slightly during sale periods, public holidays, or due to courier delays outside our control.
Shipping Charges
- Free shipping on orders over Rs. 5,000
- A flat shipping fee applies to orders below this amount (displayed at checkout before payment)
Order Tracking Once your order is dispatched, you'll receive a confirmation with your tracking details via SMS/email or WhatsApp. You can use this to follow your order's journey with our courier partner.
Cash on Delivery (COD) We offer Cash on Delivery across Pakistan. Please ensure someone is available to receive and inspect the parcel at the time of delivery.
Delayed or Missing Orders If your order hasn't arrived within the expected timeframe, please contact us at [support email] or WhatsApp us at [number] with your order number, and we'll look into it right away.